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FAQ
Frequently asked questions about PokerLog
Getting Started
What is PokerLog?
Is PokerLog free?
What does PokerLog Prime include?
Do I need an account to use PokerLog?
What are the GTO Preflop Charts?
Tracking Sessions
How do I start a live session?
Can I log past sessions?
Can I track online poker sessions?
What's Multi-Table Mode?
How do I track rebuys and add-ons?
What's the difference between cash games and tournaments?
Can I edit a session after it's completed?
Bankroll Management
How does bankroll tracking work?
Are session results automatically added to my bankroll?
What are Bankroll Health Alerts?
Statistics & Analytics
What statistics does PokerLog track?
Can I filter my stats by date range?
What is The Oracle (AI Stats Assistant)?
What are Daily AI Insights?
Data & Privacy
Is my data secure?
Can I export my data?
Can I import data from spreadsheets?
How do I delete my data?
What happens if I delete the app?
Account & Subscription
How do I create an account?
Can I change my username?
How do I subscribe to Prime?
How do I cancel my subscription?
Will I lose my data if I cancel Prime?
Locations
How many poker rooms are included?
Can I add custom locations?
Can I edit or delete custom locations?
Troubleshooting
My data isn't syncing
The app is running slowly
I found a bug or have feedback
Legal
Is PokerLog legal?
What data do you collect?
Still have questions?
Contact us and we'll be happy to help!
Contact Support